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Frequently Asked Questions

Making a donation can sometimes be confusing, and we often hear the same questions from supporters. This page answers some of those questions. 

If you still have questions after reading this page, just contact us. We are always happy to help!  

How much money should I donate?

Whatever you can afford to give.

Even if you can only afford to make a small donation you should not feel that it isn't worth giving. £5 or $7 may not go very far in your hometown, but such a "small" donation can go a long way overseas.  This amount can provide a bag of cement in Nepal or provide more than 100 hot meals for evacuees during floods in the Philippines. 

If you can afford to make a bigger donation, the sky is the limit. You could fund the repair of an entire classroom in Nepal or the manufacture of a flood rescue boat in the Philippines.

How will my donation be used? 

You can find out more about how we spend donated funds on our “How IDV uses your donations” page.

Can I allocate my donation?

If you have a specific use for your money in mind, then you can allocate it to a particular project or location. Simply contact us to arrange the details.

Are there tax incentives on my donation?

If you are a UK taxpayer and donate via JustGiving you can have 25% added to your donation through GiftAid.

If you are a US taxpayer you can make a tax-deductible donation to IDV via our fiscal sponsor the Omprakash Foundation.

We also partner with fiscal sponsors to process tax-deductible donations from Ireland, the NetherlandsFranceBelgium and Germany.

If you would like to donate, or fundraise, in a European country not shown in this list, please contact us. We may be able to quickly and easily activate a fiscal sponsor in your own country and we are always happy to help.

Will my donation incur a fee and if so how much?

It depends how you choose to donate.

If you make a transfer into our bank account from another UK account, or send us a Sterling cheque, then there will be no charges. However, we also use a number of reputable online donation platforms.

These donation platforms generally all charge some sort of processing fee which is an unavoidable and inherent cost of processing secure online payments.

These fees are usually calculated as a flat amount or percentage, plus a varying amount which depends on the payment method and your card type (debit vs credit and the card provider). As a result it is very difficult to state in advance exactly how much of a fee your donation will incur.

However, we can state the average fee incurred through each platform over the last financial year for which our accounts have been independently examined and published.

We include the relevant numbers from our 2014 financial year elsewhere on our website. This is done on the individual website pages that link to each specific platform. We will update these numbers once our 2015 accounts have been independently examined and published.

We also publish the total percentage spent on our UK costs, which includes both staffing and overall donation processing fees.

We ultimately always aim to minimise fees and maximise your donation and the best way to ensure this is for you to contact us for advice based on your exact circumstances before making a donation.

What is the best and cheapest way to donate?

It depends on your own personal circumstances.

We receive donations from supporters around the world and so we use a number of reputable online donation platforms. These platforms generally all charge some sort of processing fee which is an unavoidable and inherent cost of processing secure online payments.

If you have a UK bank account but are not a UK taxpayer then we recommend making a direct bank transfer, or sending us a cheque instead of donating online, as this will incur no processing or card fees.

If you are a UK taxpayer then we recommend using JustGiving as you can claim 25% GiftAid on your donation. This will more than offset any fees.

If you are not a UK taxpayer, or do not have a UK bank account, then the best and cheapest option to use depends on your personal circumstances and on any special campaigns we may be participating in.

We partner with fiscal sponsors to process tax-deductible donations from the USA, Ireland, the Netherlands, France, Belgium and Germany. Our fiscal sponsors are all charitable organisations in their home countries so they also generally charge a small processing fee in order to survive and provide their services.

When using any of our fiscal sponsors we advise you to talk directly to them about their own processing fees. We do try to publish this information ourselves but any updates to their systems may lead to errors on our own website. So, please do check directly with them if you are concerned about any fees.

Finally, also note that we regularly participate in special matching campaigns through our partner GlobalGiving. During these campaigns it is possible to receive up to 100% match funding on your donation while also claiming tax incentives in both the USA and UK.

So it always worth contacting us for advice based on your exact circumstances, and on any special offers, before making a donation.

What if I have more questions?

If you have a question that hasn't been answered on this page, please contact us

What about data protection?

All data is collected and stored according to our privacy policy.

Can I donate in another currency?

Absolutely! Click here to learn more.